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IMPORTANT!
Please keep your original Ranger Boot packaging or box
for 30 days, or untill your are fully satisfied with your purchase!
Do not discard or destroy. Items may be returned within 30 days
of receipt...just fill out our short Return
Authorization Request shown below, or call us at
877-215-6778 to arrange for a return authorization prior to shipping
back. A re-stocking fee of $8.00
per pair will be charged to your credit card on all returns for
refund. On exchanges, the first one is shipped back to you free
of charge. Second and subsequent exchanges will incur full shipping
charges. Please specify the reason for your return, and include
a copy of your original packing slip. There is no re-stock fee on
defectives.
Returns:
1. Re-package your shoes or boots in the original Ranger packaging
(packaging must be returned to us un-damaged). If damaged,
destroyed, or discarded, it will be necessary for us to bill
a 30% re-stock fee, as the product can no longer be sold as new.
2. Be sure all tags are intact and un-damaged
3. Do not write on or put tape on the original box
4. Place in an outer box (the original outer box works fine), or
wrap securely with brown kraft paper
5. Fill out the return request form at the bottom of this page
Exchanges:
1. Follow steps 1 - 4 above
2. Place a note inside outer box, indicating which size or style
you would like for us to ship in exchange
Defective
Products:
Rangerboots.biz guarantees your boots or shoes against defects in
material or construction for one year from date of purchase. We
will send a replacement pair to you at no charge. Fill out the
Return Authorization Request shown below,
along with a description of the problem you've experienced.
Credit:
Boots or shoes that have visible wear & tear that would render
them "unsellable" will not be accepted for credit. They
will be returned to you, and your card will be billed the appropriate
amount for shipping. If the product was damaged during shipment,
please fill out the Return Authorization
Request shown below. MuckBoots.com will issue a
UPS Call Tag for the item and ship the replacement via 3rd Day UPS
upon receipt of the damaged pair.
In all cases (except
damage in shipment), the customer is responsible for return shipping
to us. Credit will be issued when your boots / shoes have been received
in sellable (unworn and unused) condition with all tags intact,
along with the original, un-damaged box.
Ship all
returns via UPS or USPS to:
Sporting Wear of Texas, LLC
6514 Canyon Estates Lane
Richmond, TX. 77469
You may e-mail your
tracking number to Customer
Support so we will know to expect your shipment.
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